Our Purpose, Vision and Values
Our Purpose
We make a difference.
We serve people by being responsive to their needs and empowering them to improve the quality of their lives. We achieve business success by improving the fiscal health of our clients and partners in the healthcare marketplace and improving access to healthcare benefits.
We make America Healthier.
Our Vision
Human Arc has revolutionized the Medicaid enrollment and reimbursement market by empowering and educating our hospital and health plan customers with self-service solutions that complement our world class consultative, outreach and application processing services.
Each year we make a difference in the lives of over one million people.
Our Values
We have Integrity.*
We are honest.
We do the right things.
We do what we say, keeping commitments to each other and to all stakeholders.
We Make a Difference.**
We make meaningful contributions to the people we serve.
We love and care for people and communities.
We respect all of God’s creation and foster the higher purpose in peoples’ lives.
We Engage in Planned Profitable Growth.***
We increase operational revenue and profit from one year to the next without
increasing our debt ratio.
We plan for balanced, profitable growth.
We build capability internally and with external partners to grow effectively and
efficiently.
We Deliver Exceptional Quality.
We exceed the expectations of everyone we touch in terms of the quality of our work
and service.
* Human Arc has been recognized six times among the North Coast 99 Best Places to Work by The Employers’ Resource Council (2000, 2002, 2003, 2004, 2005 and 2006).
** Human Arc is a recipient of the prestigious Pillar Award for Community Service, sponsored by Medical Mutual of Ohio and Small Business News Magazine.
*** Human Arc has received the Weatherhead 100 Award ten times as one of its areas fastest growing privately held companies (each year from 1991 through 1997, plus 2003, 2005 and 2006).