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Best Benefitssm for Medicaid Managed Care Plans

  • Helping disabled members get the benefits to which they are entitled.
  • Helping their health plans secure captitation to match the increased risk.
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Why Best Benefits is Relevant
In 2007, the Social Security Administration reported that 5 million Medicaid recipients under the age of 65 had qualified for Supplemental Security Income (SSI).1  That accounts only for about 60% of the disabled, under-65 Medicaid population.2  That means there are millions of people on Medicaid who are eligible for SSI but who have not been converted to that category.  Vulnerabilities of the population and the complexity of the SSI application process make it extremely difficult for individuals to successfully navigate it themselves.

Depending upon age, location and program, managed care plans are capitated at appreciably higher rates for their increased risk in covering the higher medical costs incurred by the disabled.  The increase due to SSI enrollment can vary from $3,000 to $13,000 annually per member, which can easily translate to millions of dollars in incremental revenue each year.

SSI direct benefits to the disabled vary, but they can exceed $7,400 per year of incremental cash payments for individuals.  In some cases, with the addition of state supplements, this amount can be even higher.

Human Arc’s Best Benefitssm is the only complete solution for Medicaid managed care plans to the challenges of SSI enrollment.  Best Benefits is proven to:

§         Efficiently identify and locate disabled members of Medicaid managed care plans and those with disabled dependents.

§         Help disabled members get the SSI benefits to which they are entitled.

§         Deliver significant incremental capitation right to the bottom line to help address the added risk of insuring the disabled.

§         Protect plans’ annuity income and the ongoing wellbeing of their disabled members through systematic SSI re-determination.

The Human Arc Edge - the Right Technology
Over our 23-year history, Human Arc Corporation has developed innovative, proprietary tools and industry best practices to help healthcare plans and providers. Our leading-edge information systems and HIPAA-compliant data mining techniques give us advanced, web-based tools and client reporting capabilities. We not only resolve your problems; we also optimize your decision making information and, at the same time, minimize your time involvement, allowing you to focus on your core areas of expertise.

For Best Benefits clients, Human Arc’s medically-driven, third generation Precisionsm predictive modeling quickly identifies the likeliest disability candidates, strictly in accordance with government and medical standards.

§         Compliance with exacting government disability definitions is optimized because Precision is based on the Social Security Administration’s own 14 body systems of adult disability criteria (Human Arc is adding 15 systems of pediatric disability criteria to the model in 2007).

§         You are assured the most effective data mining resultsPrecision has received significant input from state Disability Determination Unit physicians and PhD’s who rule on SSI applications within Social Security Administration guidelines.

Our technology doesn’t just identify who the optimal candidates are.  Human Arc’s information processing systems also identify quickly and economically where these members are.  In addition, to shorten the SSI process even further, Best Benefits uses the On-line 3368 SSA Application.

The Human Arc Edge - the Longest Experience
For over 23 years, our focus has been revenue enhancement and recovery for providers and plans. Our clients include some of the most prominent hospitals and managed care firms in the country. Hospitals refer literally thousands of uninsured and under-insured patients per month to us for assistance with Medicaid program enrollment. About half of the patients we successfully help are enrolled in eligibility programs requiring disability determination (such as SSI), so we process many thousands of disability applications every year.

§         You can have confidence in Best Benefits’ expertise.  Our management has depth in both government disability determination and industry operational perspectives.

§         You’ll get more SSI applications approved… faster… due to our long, successful relationships with government agencies.  We pre-notify agencies of our actions, perform pre-adjudication work for them, and provide them with “cleaner,” more viable application packages. 

§         Your members have trained experts working with them on their behalf.  Best Benefits specialists are disability-experienced.  They have passed the Social Security Administration Non-Attorney Demonstration Project exam to qualify to represent plan members.  They are expert in compassionate, respectful screening and application support.  And, since SSI impacts food stamp allocations, housing assistance and other programs (which can have real consequences if ignored or misunderstood), Best Benefits specialists help members to carefully weigh all their options.

§         Tested resources assure better outcomes. Best Benefits outreach is proven to educate members and elicit interest and active participation from them.  We have special skills with the aged, the communications-challenged and the transient.  Human Arc maintains multi-lingual depth and 24/7 access to a national translation service, and we have proven methods for locating difficult-to-find individuals. 

Case Studies
Nothing speaks like proof, so here's how Best Benefits has actually helped its clients.


Contact us

bestbeninfo@HumanArc.com

1. SSI Monthly Statistics, March 2007, Table 2, SSA Office of Policy.
2. Kaiser Family Foundation Publication #7202, 10/21/04.






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2/20/2006 11:21:48 AM