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2006/2007 ISSUE One
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Corporate Sponsor Program
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We gratefully acknowledge the commitment of our Corporate Sponsors
who assist in the funding of the Chapter's programs and activities
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Presidential Level
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Ernst & Young, LLP
Human Arc
KPMG LLP
Long-O'Shea & Co. LLC
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Platinum Club
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CPS Statement & Paper Management System, Inc.
Fenner Consulting
HRSI/FirstCredit International Corp.
Joseph R. Harrison Company, LPA
JP Recovery Services, Inc.
MedQuist, Inc.
Meridan Leasing
NatCity Investments, Inc.
Revenue Group/HRS
Total Practice Management
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Gold Club
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Kreg Information Systems
Squire, Sanders & Dempsey LLP
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Silver Club
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Cymetrix
Healthcare Funding Solutions
Robert Half International
Masters Associates Receivables Management, Inc.
Quadax, Inc.
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Bronze Club
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BKD, LLP
Bruner-Cox, LLP
Calfee, Halter & Griswold LLP
CDR Associates, LLC
Engelhardt & Emrhein
HMC Group
Howard, Wershbale & Co.
ImaCS, Ltd.
KeyBanc Capital Markets
Mutual Hospital Services
NCO Financial Systems Inc.
OSI Support Services, Inc.
Per-Se Technologies
Professional Receivables Control, Inc.
Receivables Outsourcing Group
Resources Global Professionals
Ryerson Management Associates
TransUnion
UCB-A Receivables Management Company
Vorys, Sater, Seymour & Pease LLP
Wise Management Services, Inc.
Wolfskill & Associates
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HFMA Northeast Ohio Chapter Officers 2006-2007
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President
Christopher Milligan
President-Elect
Karen J. Mihalik
Vice President
Charles S. Josey
Secretary
Suzanne M. Tschetter
Treasurer
Brian K. Quinn
Chapter Coordinator
Kathleen A. Much
Board of Directors 2005-2006
Chairperson
Maureen A. Wood
Cynthia A. Dormo
Robert S. Matitia
Brian C. Nestor
Laurie A. Rauser
Mary Jayne Reedy
Anna Sulewski
Visit HFMA National at:
www.hfma.org
Visit HFMA Northeast Ohio at:
www.neohfma.org
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HFMA Northeast Ohio Newsletter Committee |
Co-Chair
Joyce Gusman
Human Arc
Co-Chair
Jorie Novacek
Parma Community General Hospital
Maureen Campbell
The MetroHealth System
Jennifer Hahn
Robinson Memorial Hospital
Laurie A. Rauser
The MetroHealth System
Mary Jayne Reedy
Human Arc
Steve Rybka
United Collections Bureau
Anna Sulewski
The MetroHealth System
Steve Thome
Ernst & Young, LLP
Email the Committee
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President's Message
It is hard to believe that I have begun my year as the president of this
great chapter. It seems as if just yesterday I went to my first
GHALI and met Bill Emrhein and Bob Monitello. Now here I am as chapter president.
Over the last several years, I have had the opportunity to attend several
Annual National Institutes (ANI) and Leadership Training Councils (LTC) as well as
numerous chapter meetings in Ohio, Indiana and Michigan. I have learned that our
chapter is respected and in many cases emulated by other chapters. And why shouldn't
it be? We are financially sound, have a great membership mix, and provide great
education opportunities. And we know how to have fun, too!
So, upon thinking about this year, I realize that I am taking on a big
responsibility to maintain that high level of excellence. To be honest, I have had
some doubts that I could fulfill that charter. But meeting our national chairman,
Joe Fifer, at LTC -- and experiencing his excitement over his Courage in Leadership
theme for this year -- has helped immensely. It's the right theme: the courage to
speak up and try something new, the courage to take a great chapter and try to make
it better. With the help of the best officers and board that any president could
hope to have, I am confident that we can make our chapter even greater.
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- Exceeding National Matrix
- Succession Planning
- Sponsorship
- Networking
- Certification
- Yeager awards
In keeping with the standard set by our past president, Maureen Wood, we will provide
you with regular updates on our progress in these areas. If you wish more detail on our
strategies to achieve our goals, I encourage you to review our 2006-2009 strategic plan
at our web site www.neohfma.org.
And if you have an idea that can make our chapter better in any way, don't keep it to
yourself. Speak up and share your thoughts with me or any of our officers. You too share
the Courage in Leadership!
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In This Issue… click or scroll to see as article
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I look forward to a great year, working with fantastic friends, and personally meeting
those of you whom I do not as yet know.
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Sincerely,
Chris Milligan
President Northeast Ohio HFMA
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Sponsorship Update
A big thank you to all of our sponsors! We have been fortunate to have a significant increase
in sponsorship support this year. This will allow us to continue with our quality programming and
networking throughout the year. Please take notice of our updated sponsorship list in this
newsletter, as well as the links to all on our website as an easy reference to reach them. A new
feature has been implemented to meet with all of our sponsors quarterly to share information
on upcoming programs, networking opportunities and ensure that our benefits offered meets
our sponsors needs. Our first meeting was Tuesday, September 12 at Great Lakes Brewery.
This was a great exchange of information and ideas. I especially appreciate several folks who are
getting involved in committees this year, which is a great way to actively help us in chapter
development. I hope to spend time with all sponsors at our next meeting, to be scheduled in
January. If you have questions regarding sponsorship opportunities, please contact
Karen Joyce at 216-444-5936.
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Committee Corner
By Steve Rybka
THE GHALI COMMITTEE
The 2006-2007 GHALI Committee has announced the chapter will be returning to Quail Hollow
Country Club in Painesville, Ohio, May 21-23, 2007. After reviewing the surveys from the last meeting,
Co-Chairs Bill Watson and Dave Lang both concluded that the Quail Hollow facility was almost perfect
for our needs. Add to that the announcement that the Country Club is currently building a brand new
club house and dining room makes it even more attractive for our group.
So mark the dates, make your plans, invite your spouse or guest to join us, make it
through the winter, and we'll see you in May in Painesville.
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Upcoming Events
Listed below are the remaining events planned for the 2006/2007 program year. Details and
dates are announced as soon as they are available. Check the events calendar section of
www.neohfma.org for updates on events.
View the upcoming Holiday Party Invite!
Corporate College East - be prepared to be impressed!
We are very excited to announce that some of our upcoming programs will be held at Corporate College East.
If you have not yet been to Corporate College East, be prepared to be impressed! Said to be Greater Cleveland's
best venue for seminars, business conferences and events, Corporate College East's state-of-the-art design, ergonomic
features, and cutting-edge technology are best in class. The facility, located on Richmond Road, overlooking I-271,
includes 107,000 square feet with high-speed Internet service, video conferencing, wi-fi, and an integrated sound
system in all of its spacious and comfortable meeting rooms. People from the Cleveland area will also recognize that
Corporate College East's catering is provided by Sammy's. Sammy's is no doubt one of the premiere caterers in
Cleveland. Sammy's will be providing the food during the breaks and lunches associated with our programs. Mark
your calendar now to join for the upcoming programs at Corporate College East:
| Date |
Topic |
Location |
| November 15, 2006 |
Reimbursement |
Corporate College East |
| February 22, 2007 |
Patient Financial Services |
Corporate College East |
| March 29, 2007 |
Medical Group Practice |
Corporate College East |
| April 26, 2007 |
Post Acute Care |
Corporate College East |

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Rapid Cycle Cost Reduction - July 25
By Joyce Gusman
Chip Caldwell of Caldwell and Associates joined members at the Great Lakes Brewery to
provide insight on deploying Lean-Six Sigma to improved financial turnarounds and patient
optimization. Chip provided some key points in a witty fashion, and kept the audience engaged.
He emphasized focusing on process, not resources and adding resources only after rapid cycle test.
Afterwards, members gathered to taste test Great Lakes products while networking with fellow members.
HFMA Membership Appreciation Outing - September 26
By Joyce Gusman
On a brilliant September day, members convened at Grey Hawk Golf Club in LaGrange. The morning session began
with a presentation by John Fenner of Fenner Consulting. He covered material regarding Hospital-Employed Physicians
and the opportunities and challenges involved with this topic. John gave a well rounded presentation, covering the
history of employment scenarios and the importance of building good relationships between Hospitals and their
physicians, regardless of the employment situation. Fenner's depth of knowledge in this field was evident. To learn
more go to www.fennercorp.com.
Next up were Larry Vuillemin and Norm Douglas from Heart to Heart Communications, providing a humorous
and touching presentation on the need for effective communication and how it is critical in all aspects of our lives.
Larry, an attorney and Norm, a priest, while unlikely associates, provided real life stories about how different situations
in their lives found them thinking more clearly, and realizing what is really important in life. This was an inspiring
presentation and hopefully all walked out with at least a slightly different, more positive, perspective. For more on
Heart to Heart go to www.h2hc.org.
A catered lunch on the patio, and golf for some finished up the day. Those not golfing were given a gift certificate
as a token of HFMA's appreciation for their volunteerism.
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Kudos to You!
Raymond E. Martin has joined HumanArc as Vice President of Business Development. Ray
is also new member of the NEO HFMA chapter. Welcome Ray!
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Healthcare Organizations Rank High on AARP Best Employers List
Used with permission from HFMA News
Six of the top 10 employers named by AARP this year as the Best Employers for Workers Over 50 are
healthcare organizations. The first-ranked employer is Mercy Health System of Janesville, Wis., a system with
63 facilities, including three hospitals. The not-for-profit organization offers numerous flexible work options,
including weekend-only work, nursing "float" options (work at different facilities and/or departments),
work-at-home opportunities, "seasonal work" programs that allow staffers to go on leave for extended periods
while maintaining benefit eligibility, and on-call assignments that involve a limited number of hours per month
that can be expanded and/or contracted based on the employee's availability.
The remaining top 10 finishers are Lee Memorial Health System of Fort Myers, Fla.; Bon Secours Richmond
Health System of Richmond, Va.; Leesburg Regional Medical Center and The Villages Regional Hospital in
Leesburg, Fla.; Yale-New Haven Hospital in New Haven, Conn.; Volkswagen of America in Auburn Hills, Mich.;
Massachusetts Institute of Technology in Cambridge, Mass.; Oakwood Healthcare System, Inc. in Dearborn, Mich.;
First Horizon National Corporation in Memphis, Tenn.; and Hoffmann-La Roche Inc. in
Nutley, N.J. AARP also announced four winners of its Bernard E. Nash Award for Innovation, chosen among the
50 best employers, for success in at least one of these areas: flexible work options, recruitment, retiree
work opportunities, and training and development. Three of the four winners were healthcare organizations:
Bon Secours Richmond Health System of Richmond, Va.; Scripps Health of San Diego;
and Lee Memorial Health of Fort Myers, Fla.
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Specialty Hospitals Aren't Threatening Community Hospital Profit Margins, Says MedPAC
Used with permission from HFMA News
Even in markets where physician-owned hospitals captured more than 10 percent of admissions, community
hospitals' profit margins appeared stable through 2004, according to a new report by the Medicare Payment
Advisory Commission. Using two additional years of data and a larger number of physician-owned specialty hospitals,
MedPAC issued an updated report on the cost of inpatient care at specialty hospitals. The number of physician-owned
specialty hospitals doubled from 2002 to 2004, primarily in parts of the country with above-average population
growth and without certificate-of-need laws, according to the report. Specialty hospitals' inpatient services are
not less costly than community hospitals, with inpatient costs at orthopedic/surgical hospitals running about 20%
higher. Both types of specialty hospitals, however, have 20% to 25% shorter lengths of stay. And even though specialty
hospitals took profitable procedures away from community hospitals, the study found that competing hospitals
found ways to compensate by cutting staff, increasing their own profitable services, and increasing prices.
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Puzzle - Semantics
By Joyce Gusman
In most words containing the letter "O" between two consonants, the O is either pronounced as a long
O or a short O. Can you name a common word in which O appears between two consonants and the O
is pronounced like a short "i"?
E-mail or fax your answer to Joyce Gusman at
jgusman@humanarc.com. All correct answers
will be included in a drawing and one lucky entrant will receive a $25 gift certificate to Giant Eagle.
Previous puzzle: Books
Answer: 4 books
Winner: Atana Collins, from UHHS, who won the gift certificate to Applebees.
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